PrimeX for Pest Control

PrimeX for pest control businesses

The operating system for pest control — Prime AI runs your recurring quarterly + monthly + biweekly contracts, watches termite warranty renewals, drives the seasonal mosquito route, and bills the customer's card on file the day the visit closes.Start freeSee pricing

Built around the way pest control actually works

Pest control is the recurring-revenue benchmark in field service. The shop that wins is the one that converts every initial-treatment customer into a quarterly contract, holds the contract for ten years, and never lets a termite warranty lapse without a renewal conversation. PrimeX is built around that fact. Service plans are first-class — quarterly, bi-monthly, monthly, weekly during mosquito season — and Prime auto-generates the visits on cadence, drafts the customer reminder SMS the day before, and bills the card on file the moment the tech swipes complete.

A typical Tuesday on PrimeX: Prime opens with a brief showing today's twelve quarterly accounts (route already optimized by zip cluster, average drive time saving 38 minutes vs free-form), the three bi-monthly mosquito sprays the weather forecast won't let you cancel without a make-up, and the two termite renewal customers whose annual coverage expires inside the next thirty days. Renewals get drafted as a one-tap quote — last year's pricing carried forward with this year's adjustment, attached to the customer's file, ready to send.

Mosquito season is its own planning surface. Prime tracks per-customer treatment cadence (every 14 / 21 / 28 days), suspends visits when the forecast says rain, and auto-reschedules into the next dry window. The customer doesn't see chaos — they see a calm "Your mosquito visit moved from Thursday to Friday because of rain — same time, same tech." Make-up visits track to the contract; you never lose a treatment to weather forever.

Termite warranty management is the long-tail recurring revenue most shops miss. PrimeX indexes every termite warranty by inception date, term, retreat clauses, and customer. Prime alerts ninety days before expiration with a draft renewal quote already populated. Annual termite revenue stops being "did we remember to send the renewal?" and becomes "approve the batch and Prime mails them." Tap-to-Pay collects the renewal payment in the field on the next quarterly visit; the customer doesn't even have to write a check.

What you get with PrimeX for Pest Control

Recurring contract engine

Plans expand into work orders on the cadence you set — weekly mosquito, bi-monthly general, quarterly residential, semi-annual commercial, annual termite. Customer reminder SMS drafts the day before, ships through the approval queue.

Card-on-file recurring billing

In-app card on file. The moment the tech swipes complete, the customer's card runs for that visit's amount. Failed cards retry on schedule; second failure surfaces in the customer profile for human follow-up.

Termite warranty tracking

Every warranty indexed by inception, term, retreat clauses, customer. 90-day expiration alert with draft renewal quote auto-populated. Renewals collect via Tap-to-Pay on the next quarterly visit.

Mosquito-season weather routing

Per-customer 14 / 21 / 28-day cadence tracked. Forecast-aware — Prime suspends visits when rain is in the window and auto-reschedules into the next dry slot. Customer sees calm "moved to Friday" not chaos.

Treatment-history audit trail

Every treatment logs product, EPA reg #, target species, dilution rate, and treatment area in square feet. State pesticide-board audits are answerable in one query, not a weekend of paper-shuffling.

Tap-to-Pay for renewal collections

Annual termite renewals + initial treatments collect via Tap to Pay on iPhone — tech swipes the card right at the customer's front door. Funds in the bank in 2 business days.

What Prime runs for pest control businesses

Recurring contract billing

Contract created → service plan auto-expands into 12 quarterly work orders for the year (or 26 bi-weekly mosquito visits, etc.) → each visit, the moment the tech swipes complete, PrimeX runs the card on file for that visit's amount → invoice + receipt auto-emailed to the customer. Failed cards retry on schedule (3 / 7 / 14 days); second failure surfaces in the office queue with the customer's last-good payment method context.

Termite warranty renewal

Prime indexes every warranty by inception + term. 90 days before expiration, the customer surfaces in the renewal queue with a draft quote already populated — last year's pricing carried forward with this year's adjustment, attached to the customer's file. Approve the batch, Prime sends the renewals. The renewal payment is collected via Tap-to-Pay on the next quarterly visit (no check, no portal login, just tap-to-renew).

Mosquito-season weather suspension

Prime watches the 7-day forecast for every active mosquito-cadence customer. When the scheduled visit's window contains forecast rain ≥ 60% probability, Prime suspends the visit and auto-reschedules into the next dry window inside the contract's grace period. Customer gets a calm "Your visit moved to Friday because of Thursday rain — same time, same tech" SMS the morning of. Make-up visits track to the contract — you never lose a treatment.

Frequently asked

Can PrimeX handle quarterly + monthly + weekly contracts?

Yes — service plans support every cadence: weekly during mosquito season, bi-monthly, monthly, quarterly, semi-annual, annual termite. Plans auto-expand into work orders on cadence; the customer reminder SMS drafts a day ahead.

Does it bill the card on file automatically?

Yes — in-app card on file. The moment the tech swipes complete, the visit's amount runs against the saved card. Failed cards retry on a 3/7/14-day schedule; second failure surfaces in the office queue with full payment-method context.

How does termite warranty management work?

Every warranty indexed by inception date, term, retreat clauses, and customer. 90-day expiration alert with a draft renewal quote auto-populated using last year's pricing carried forward. Renewal payment collects via Tap-to-Pay on the next quarterly visit.

What about mosquito-season weather cancellations?

Prime watches the 7-day forecast per active mosquito customer. Visits in a window with ≥60% rain probability auto-reschedule into the next dry window inside the contract grace period. Customer sees a calm rescheduling SMS, not chaos.

State pesticide-board audits — can it produce treatment records?

Yes — every treatment logs product, EPA reg #, target species, dilution rate, treatment area in square feet, and tech credentials. Audits answerable from one query.

Does it support commercial accounts (HOAs, multi-unit, restaurants)?

Yes — multi-location accounts with master service agreements and per-location asset tracking. Restaurant accounts handle health-department-compliant treatment logs separately.